🤖 AI ChatBot

  1. Overview
  2. 🤖 AI ChatBot

🤖 AI ChatBot - How to Correct Incorrect Answers

Correcting Incorrect Answers in Your AI Chatbot If you encounter incorrect responses from your AI Chatbot and wish to improve its accuracy, follow these steps: Step 1: Beg ...

🤖 NexLvL Chatbot Setup (Video)

NexLvL Chatbot Setup Creation Guidelines This guide outlines the steps to setup a new NexLvL Chatbot using the provided platform. By following these guidelines, you can setup ...

📩 Chat/Inbox (SMS, Email, Website Widget) - How to Create Live Chat Widget

🤖 AI ChatBot - Nexi AI Chat Bot Dashboard

The AI dashboard provides a range of useful metrics to help you understand how your chatbot is performing. In this help doc, we'll explore five key features of the dashboard: ...

🤖 AI ChatBot - How to Create New AI Chat Bot?

AI Chatbot Creation Guidelines This guide outlines the steps to create a new AI chatbot using the provided platform. By following these guidelines, you can build a chatbot tailo ...

🤖 AI ChatBot - How to Set OpenAI API Key in my Chat Bot?

To configure your OpenAI API key within your AI Chat Bot, simply follow these steps: Obtain your OpenAI API key: Log in to your OpenAI account, navigate to the API settings se ...

🤖 AI ChatBot - How to Add Training Data in Chat Bot?

This guide will walk you through the process of training a chatbot using advanced settings, including content input, URL referencing, and file upload methods. These advance ...

🤖 AI ChatBot - OV (How to Install / Embed Chat Bot into your Website)

Embedding AI Chatbot on Your Website: Guidelines This guide outlines the process for embedding an AI chatbot on your website using the provided embed script. By following these ...

🤖 AI ChatBot - Choosing a timezone for a 24/7 chatbot?

The Time zone helps the bot understand things in the training data like the business hours of the business. It also helps on when you have forms asking the customer date and ...

🤖 AI ChatBot - What is the difference between AI Models in NexLvL?

List of AI Models available in NexLvL AI Chat Bot. These models have varying capabilities, speeds, and costs, allowing users to choose the one that best suits their needs. To summa ...

🤖 AI ChatBot - What are the AI Model diffences in Open Ai / Chat GPT?

AI Models in Nexi AI Chat Bot refer to the different pre-trained artificial intelligence models available for use in your chatbot. These models have varying levels of complexity, c ...

🤖 AI ChatBot - OV (Bot Skills)

The AI Chatbot offers core skills that can be utilized to enhance its capabilities and provide a tailored experience to users. These skills are: Q&A: The Q&A skill ...

🤖 AI Chatbot - OV (Re-train AI Chatbot)

You can retrain your chatbot by updating training data. The training data area is located in the "Advanced Settings" tab. Here's the process for retraining your chatbot using ...

🤖 AI ChatBot - How can I create / add a Lead capture FORM to my ChatBot?

Create a Lead Capture form for your Chatbot by following these steps: Create a new form, go to the "Database" section in the left side menu, and click on "Forms." Open your cha ...

🤖 AI ChatBot - How can I connect my form with Bot Lead Capture Skill?

To connect your form with the Bot Lead Capture skill in Nexi AI Chat Bot, follow these steps: Create the form: If you haven't already, create a form by going to the "Database/Co ...

🤖 AI ChatBot - What is “Don’t Understand Message” in Bot settings?

The "Don't Understand Message" in bot settings is a predefined response that the chatbot sends when it cannot understand a user's query or fails to find a suitable response in its ...

🤖 AI ChatBot - What is Find and Replace?

Guidelines on Find and Replace in Chatbots This guide provides an overview of the find and replace feature in chatbots, explaining its purpose and how to use it effectively. Find ...

🤖 AI ChatBot - Where I can find API docs for my ChatBot?

You can find your API docs by following these steps: Log in to your NexLvL AI Chat bot account. Click on "AI Chatbot" in the left menu bar. Navigate to "API Settings" section ...

🤖 AI ChatBot - How can I take control of chat from Bot to Human?

In the AI Chatbot platform, you can easily take control of a conversation from the chatbot and hand it over to a human agent, or vice versa, by changing the conversation status. He ...

🤖 AI ChatBot - How can I test my Chat Bot results?

In the AI Chatbot platform, you can test your bot's responses using the chat window within the bot settings. Here's the process to test your chatbot: Access the AI Chatbot secti ...

🤖 AI ChatBot - OV (Where to Find the Inbox)

Step-byStep Process You can view all chats and conversations by following these steps: 1.Click on Inbox on the sidebar menu 2. Click on the dropdown arrow on the to ...

🤖 AI ChatBot - Which AI Model should I use for Customer Support?

For customer support in your business, it's essential to strike a balance between response quality and cost efficiency. I would recommend using the Curie 001 AI model. This model i ...

🤖 AI ChatBot - What does “Reset Test Conversation” mean?

When engaging with a chatbot, the term "Reset Test Conversation" denotes the action of initiating a fresh interaction or commencing a new conversation with the chatbot. This can se ...

🤖 AI ChatBot - How can I change conversation status?

You can change the conversation status in the AI Chatbot platform by following these steps: Access Chats: Click on "Chats" in the left side menu to view the chat options. View ...

🤖 AI ChatBot - Where I can see all Bot Chats?

Within the AI Chatbot platform, you can conveniently review your most recent interactions in the "Dashboard" section. Follow these steps to access your recent conversations: Log ...

🤖 AI ChatBot - How to Fix Incorrect Results in Your Chatbot?

Guidelines: How to Fix Incorrect Results in Your Chatbot If your chatbot is providing incorrect results or responding inappropriately, it's essential to identify the root cause an ...

🤖 AI ChatBot - How can I use Find & Replace?

Find & Replace can be a powerful tool for refining and updating your chatbot's content. Here are some useful examples of where you can use Find & Replace: Updating pro ...

🤖 AI ChatBot - What is the "All Agent Handoff To Human" toggle option in chat bot creation?

The "All Agent Handoff To Human" toggle option in chatbot creation refers to a setting that, when enabled, directs all incoming user queries to a human agent instead of the AI ch ...

🤖 AI ChatBot - What type of Integrations are Available with the ChatBot?

The NexLvL AI Chatbot platform offers a wide array of integrations that can significantly augment your chatbot's capabilities and establish connections with various external servic ...

🤖 AI ChatBot - How can I change bot image and color?

To tailor your chatbot's look, allowing you to personalize its color scheme and image, follow these straightforward steps: Sign in to your AI Chat account. In the left me ...

🤖 AI ChatBot - Which file formats I can use to upload for Training Data?

In AI Chat Bots, flexibility in data format is key to effectively training your chatbot. The platform accommodates a range of formats, each tailored to specific data types and use ...

🤖 AI ChatBot - What is conversation status?

In the AI Chatbot platform, conversation statuses help you organize and manage your chatbot and human agent interactions effectively. The platform provides four distinct conversati ...

🤖 AI ChatBot - What is meant by Context in Skills?

Context is a crucial factor that significantly influences the functionality and personality of an AI Chat Bot. It serves as the foundation for creating skills, shaping the chatbot' ...

🤖 AI ChatBot - How to get my Chat Bot Smarter?

Improving the intelligence and performance of your AI Chatbot is an ongoing process that requires attention to various aspects. Here's an in-depth exploration of the steps outlined ...